Phone systems are an integral part of most businesses. Phones are how customers reach you, how you reach clients and how vendors are contacted. Outside of email, the phone is the number one source of communication your business has. At some point, the phone system in place should be evaluated to ensure the business is getting the most out of the communication tools. Here are some things to consider when moving to a new system.
Why Switch Phone Systems?
At some point, a new phone system is a necessity to enhancing the professionalism of your business and improving relationships with customers. But how do you know the best time to buy? Consider some of the following before making the leap:
- Current phone systems are old and need recycling
- The systems that integrate with the phones can’t do so
- Contracts on current equipment are expiring
- Ensuring compliance especially for the healthcare industry
- Employee input or suggestions for improved efficiency
- Create a budget for the new system
How to Choose a New System?
Phone systems are not usually an inexpensive investment for a business especially depending on the size, number of phones and systems the phones integrate with. Consider researching available phone systems on the market that work with your other business systems and meet pre-determined needs as outlined above. In addition, a phone system should provide an increase in your business’ ability to communicate with other businesses and more importantly customers. Some other things to consider before purchasing a new system include:
- The number of phones and locations to benefit staff
- The types of phones whether connected or wireless
- The need for headsets
- The ability to conduct conference calls or record calls
- The desire to integrate into internet services
Should Your Business Switch to VoIP?
Voice over Internet Protocol (VoIP) is phone system technology that allows its users to make calls using the Internet rather than using conventional phone systems or services. VoIP systems typically run through “cloud” based service systems, allowing access to calls, messages, settings from virtually anywhere. A business using using a VoIP telephone system, is essentially using the Internet to make phone calls. Using a VoIP system has several benefits for many businesses, from reduced monthly costs to easy video-conferencing. Some other things to consider for switching to a VoIP include:
- You need to reduce monthly phone service costs
- If you need portability, as the phone system can be used anywhere that has an internet connection
- Flexibility allows businesses to use conventional phone devices or make calls directly through a computer
- Need multi-functional communication systems – VoIP allows video-conferencing, file and data sharing, conduct virtual meetings, store call conversations and messages to be retrieved from anywhere
What to Do with the Old System?
Once you have determined to purchase a new phone system for your office or offices, what do you plan on doing with the old system? Depending on the number of phones, cords and other devices that are replaced, the amount of electronic waste could be quite large. Instead of sending it to a local landfill, consider recycling the electronic waste. Not only does that keep recyclable materials from taking up space and harming the environment, many of the components can be reused for other things. The smarter and more technological the phone system the more harmful the chemicals and components can be to the environment. Those chemicals can move from the landfill to the ground water supply and harm the public health.
TechWaste Recycling offers ethical recycling practices to help save the planet. See what else that old phone system can become by recycling it. TechWaste Recycling directly services all of Southern California and provides pickup services to its facilities from nationwide locations. Contact TechWaste Recycling at www.techwasterecycling.com to schedule a pickup that works for your convenience and schedule.
Learn more about items TechWaste recycles here: Phone and other ewaste items to recycle
Contact Info:
Richard Steffens
1940 E. Occidental street
Santa Ana, CA 92705
Phone: 866-637-8469
